Italdibipack Group
takes the customer with his countless needs, his requests and
above all his satisfaction into great consideration, it is a
customer-oriented Company and customer satisfaction is meant
to be its TOP PRIORITY. Besides manufacturing high-quality machines,
the Italian Group offers an excellent after sales service giving
prompt and skilful replies to any kind of assistance requests
all over the world and guaranteeing its customers an optimization
of services and a constant maintenance of their equipment.
Customer satisfaction and efficient after-sales service are
considered very important by the whole staff of Italdibipack
Group and the Company itself is always investing money and energy
in this direction.
The strong points of Italdibipack Technical Assistance are certainly:
- Constant telephone assistance, in Italy calling the
Green number: 800 279504
- Spare-parts always available at the Company’s warehouse
- Qualified technicians able to operate urgently and quickly
anywhere
- Possibility to make a contract for ordinary and programmed
maintenance and assistance of the machinery in order
to keep it always efficient and to extend the guarantee
more than the first year
In this direction “ Italdibipack
Points” have been set up in Italy, that is
Assistance and Direct Sales Points to assure the best strategically
spread presence on the territory so as to pick up all the various
requirements of the market and to provide a quick and efficient
assistance and delivery service for customers, but also to promote
interesting business relationships. For all these reasons, Italdibipack
Points are certainly the right answer to the customers’
countless needs.
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